Goal

Reduce manual reporting time and improve consistency across weekly operational reports.

Approach

Mapped the end-to-end workflow, standardized data inputs, and automated report generation with validation checks and clear audit logs.

Deliverables

• Automated report pipeline
• Validation rules + exception list
• Runbook and handover documentation

Outcome

Shortened recurring report preparation from hours to minutes and improved consistency of key metrics. Team retained manual override for edge cases.

Goal

Prioritize operational follow-ups by predicting which items were most likely to need attention.

Approach

Defined labels with domain owners, trained baseline models, evaluated for stability, and integrated predictions into an internal queue with simple monitoring metrics.

Deliverables

• Feature specification
• Model evaluation report
• Inference integration guide
• Monitoring checklist

Outcome

Improved prioritization quality with a measurable uplift versus baseline rules, while maintaining transparency on model limitations and data drift.